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The specialists in our logistics team ensure an efficient service::

  • More than 250,000 items are available from stock
  • Items ordered by 5 p.m. will be delivered on the next working day*
  • Collection available from these two locations
  • Partial delivery and whole delivery options available**
  • Packages are shipped by Swiss Post with the “pro clima” label, indicating their climate-neutral credentials

*We achieve this target with over 99% of our deliveries. Our promise of next-day delivery applies to all items in stock (with an inventory greater than zero), subject to downtimes, and on days on which Swiss Post delivers parcels (i.e. working days, Monday to Friday). Delays in delivery may arise for reasons outside the control of BRACK.CH Business.

**If some of the items you wish to order are out of stock, we offer you various options: you can wait until all items can be sent in one complete delivery or you can choose the partial delivery option. In this case, we will send you the items we have in stock straight away and all the others later on – either in one delivery or multiple separate deliveries.

The various shipping options at a glance:

  • Standard post
  • Express post
  • Saturday postal delivery
  • Kerbside delivery by forwarding agent for items over 30 kg

All information relating to shipping is available here.

Profile of the logistics centre in Willisau

The Competec Group, which includes BRACK.CH Business, operates its own ultra-modern logistics centre in Willisau in the canton of Lucerne. The modular complex provides a total area of approx. 75,000 square metres. The three automated small parts stores, known as AutoStore, form the heart of the facility. There, parts are stored away and then taken out of the warehouse by several hundred robots. A fourth facility of this kind is currently under construction. For the storage of medium-sized and large parts, there are two automated high-bay warehouses with space for a total of 40,000 pallets and 1300 cassettes, and a medium-sized parts store containing 97,000 trays. The facility also features conventional horizontal storage systems, incoming and outgoing goods areas, state-of-the-art conveying technology and automated packaging systems. The 600 employees at our logistics centre dedicate themselves day in, day out to ensure on-time deliveries – whether next business day or just in time.

High-bay warehouse put into service

High-bay warehouse put into service

The first pallet is stored in the new high-bay warehouse

Expansion of the logistics centre

Expansion of the logistics centre

Installation of the 35 m high stacker cranes