WHO WE ARE
BRACK.CH Business is the business department of BRACK.CH and takes care of business customers and public institutions in Switzerland.
BRACK.CH is a Swiss trading company. It was established as a one-person operation by Roland Brack in 1994 and developed rapidly in the years that followed. Right from the early days, BRACK.CH focused on the internet and e-commerce. Today, BRACK.CH AG generates the majority of its sales from its online shop BRACK.CH.
BRACK.CH AG is part of the Competec group of companies. The Competec Group employs more than 1250 people. The founder and owner of Competec is Roland Brack.
WHAT WE DO
BRACK.CH Business is efficient in sourcing just the right items for you, offers attractive project terms and conditions and provides reliable services. As a result, you have more time to invest in the areas that really matter to your business.
At business.brack.ch, BRACK.CH AG operates one of the leading Swiss online shops for business customers and public institutions.
BRACK.CH offers an online shopping experience in the following categories: IT, MULTIMEDIA, MOBILE & COMMUNICATION, OFFICE, HANDICRAFTS & STATIONERY, BUILDING & ELECTRICAL, CATERING & HYGIENE, and OTHER RANGES. These are complemented with information on new products, bestsellers and promotions as well as services and features of the business.brack.ch purchasing platform that are tailored to business customers.
Its customers value quick deliveries, personal, expert advice both before and after making a purchase, and the comprehensive portfolio of over 250,000 products that is available from the company’s own warehouse. The online retailer delivers its parcels postage paid* and in a climate-neutral manner.
*On orders over CHF 50, does not apply in relation to trading conditions
FACTS ABOUT BRACK.CH BUSINESS
Over 250,000 products from over 4700 manufacturers from our own warehouse
Three office locations: Mägenwil, Winterthur, Bussigny
Over 130,000 satisfied business customers
Order by 5 p.m. for free next-day delivery*
Over 70 employees in the business department
Receive advice via telephone (D/F/I/E), e-mail, WhatsApp, Guuru web chat (outside opening hours), LinkedIn
Postal delivery, own distribution service or collection in Mägenwil & Willisau
Over 15 years’ experience in B2B online specialist retail
*On orders over CHF 50, does not apply in relation to trading conditions
The BRACK.CH Business management team
Ousama Ouso Atrache
Head of Business Customers
Whether we’re providing personal support, achieving constant innovations in our online systems or implementing new logistics services, my team and I work day in, day out to provide our customers with the best B2B shopping experience.
Highly developed skills in general management, digital transformation and change management combined with my passion for working with people in a team brought me to BRACK.CH Business. Following my degree studies focusing on commercial and service management, I gained many years of B2B experience in international companies such as Apple, Lidl Schweiz and Digitec Galaxus.
Markus Bossart
Head of Sales for Business Customers
We are a dedicated team that works to ensure we understand what our customers need in order to meet their requirements in the best way possible. Our many years of experience coupled with our curiosity for advanced solutions form the basis for their and our success.
After competing my degree in business administration, I have continued my professional career in renowned companies such as Heineken Switzerland, Heineken International, Compass Group Schweiz and Schoch Vögtli. The leadership roles I took on there allowed me to acquire valuable experience in sales and marketing. My professional journey ultimately brought me to BRACK.CH Business when Schoch Vögtli was acquired by Competec, providing me with the opportunity to join the professional and customer-focused team at BRACK.CH Business. In my work here, I deploy my skills and experience to inspire and delight our customers.
Stephanie Koch
Head of the Service Centre for Business Customers
The Service Centre team takes care of the needs, requests and questions of our customers with a huge level of dedication and personal service. We deploy our specialist expertise to assist you and ensure that everything runs smoothly with your purchases. Ensuring a high level of satisfaction is hugely important to us.
I completed my basic education in the travel industry and continued on this path for many years. After completing further training, I switched to business travel (B2B) where I gained further experience in operational management, customer support, project management, ensuring service standards and the development of various processes. My professional career then brought me to Schoch Vögtli AG where I was responsible for the service centre and was able to contribute and advance my expertise. When the company was taken over, I assumed the same role at BRACK.CH Business and am delighted to be there for our customers day in, day out, alongside my team.