Contact us
Postal address
BRACK.CH AG
Hintermättlistrasse 3
CH-5506 Mägenwil
Opening times
We can be contacted by phone, in writing, in the showroom and at the technical support office in Mägenwil at the following times:
Monday to Friday
8:30 – 12:00
13:00 – 17:30
Contact a specific department
Sales
If you need advice or assistance in placing an order, our sales team will be happy to help.
Advice and orders: +41 (0)62 889 60 06
E-mail: business@brack.ch
Accounts
If you have questions about an invoice or your credit limit, please contact our accounts team.
Tel.: +41 (0)44 739 88 89
E-mail: buchhaltung@brack.ch
Technical support
If you need assistance with a technical problem, our technical support team will be happy to help.
Tel.: +41 (0)62 544 83 30
E-mail: mail@brack.ch
WhatsApp (text messages only)
079 583 36 17
Contact for suppliers/manufacturers
If you are looking to contact us as a manufacturer or supplier, please get in touch with our purchasing department.
E-mail: mail@brack.ch
Invoices: rg@brack.ch
Supplier accounts: kreditoren@brack.ch
Bank details
If possible, please use the details shown on payment slips when making payment. Thank you.
Postfinance
3000 Bern
Account holder: BRACK.CH AG
IBAN: CH22 0900 0000 5004 9472 4
Clearing: 9000
Swift: POFICHBEXXX
Our collection offices
Please note that our products are warehoused in Willisau. If you wish to collect your order from us, please wait to receive a notification by SMS or e-mail before you make the journey to one of our collection offices. By doing so, you may save yourself an extremely long wait at our collection office or even a wasted journey.
Mägenwil collection office
Hintermättlistrasse 3, 5506 Mägenwil
Open continuously from 8:30 to 6:30, Monday to Friday
Willisau collection office
Rossgassmoos 10, 6131 Willisau Competec
Open continuously from 8:30 to 6:30, Monday to Friday