• English

Contact us

Postal address

Hintermättlistrasse 3
CH-5506 Mägenwil

Opening times

We can be contacted by phone, in writing, in the showroom and at the technical support office in Mägenwil at the following times:

Monday to Friday
8:30 – 12:00
13:00 – 17:30

Contact a specific department


If you need advice or assistance in placing an order, our sales team will be happy to help.

Advice and orders: +41 (0)62 889 60 06

E-mail: business@brack.ch


If you have questions about an invoice or your credit limit, please contact our accounts team.

Tel.: +41 (0)44 739 88 89
E-mail: buchhaltung@brack.ch

Technical support

If you need assistance with a technical problem, our technical support team will be happy to help.

Tel.: +41 (0)62 544 83 30

E-mail: mail@brack.ch

WhatsApp (text messages only)

079 583 36 17

Contact for suppliers/manufacturers

If you are looking to contact us as a manufacturer or supplier, please get in touch with our purchasing department.

E-mail: mail@brack.ch
Invoices: rg@brack.ch
Supplier accounts: kreditoren@brack.ch

Bank details

If possible, please use the details shown on payment slips when making payment. Thank you.

3000 Bern
Account holder: BRACK.CH AG
IBAN: CH22 0900 0000 5004 9472 4
Clearing: 9000

Our collection offices

Please note that our products are warehoused in Willisau. If you wish to collect your order from us, please wait to receive a notification by SMS or e-mail before you make the journey to one of our collection offices. By doing so, you may save yourself an extremely long wait at our collection office or even a wasted journey.

Mägenwil collection office

Hintermättlistrasse 3, 5506 Mägenwil

Open continuously from 8:30 to 6:30, Monday to Friday

Willisau collection office

Rossgassmoos 10, 6131 Willisau Competec

Open continuously from 8:30 to 6:30, Monday to Friday